Frequently Asked Questions

To search a product on our website. Simply enter the name, partial model number or sku number in the search field located on the top of our website. 

We deliver all across Canada ! Our standard Free Delivery applies only to GTA and nearby areas within 72 hours of the purchase. For other parts across Canada we ship our popular rolled up models. 

Yes we do ! On all our Mattresses we offer a standard 10 year limited warranty, and on all our furniture items a standard 1 year limited warranty. There is no warranty on accessories for the mattress, unless stated otherwise in your user agreement. 

Our vendors and delivery team ensure that your product is delivered as safely as possible. However if you do receive any damaged products reach out to us within 48 hours of purchase. 

Contact  905-863-4566 or Email info@mattresstodoor.ca

You can contact our Customer Service team, Monday to Saturday between 11 am to  7 pm or Email us at any time info@mattresstodoor.ca

Our Professional online and in-store sales representatives ensure that you choose an ideal and best fit product for you. 
All sales are final sales, and our team will work with you to understand your needs and recommend the products ideally so you get exactly what you want and need.

We currently have 3 locations and you can search your nearest location through our website.

If you choose our standard Free Delivery option (GTA and nearby areas) you are unable to specify a date for delivery. Date and time will be flexible, but you DON'T pay extra charges for standard delivery ! 
For Shipping across other areas of Canada, we charge delivery as per the quantity of products and distance of delivery.